PEOPLE•PROCESS•RESULTS#QueenOfCollections

A stronger approach
to collections.

Proven people. Proven processes. Real results for real dealerships. Build better collectors, improve your process, and grow your results.

BUILDBetter Collectors
IMPROVEYour Process
GROWYour Results
MONTHLY PROGRAMS

Choose the right level of support

From a focused health check to full managed collections — pick the program that matches where your department is today.

Royal Review
Your collections health check
$2,500

Find what's working. Identify what's not. Build a plan to make it better.

  • Onsite visit to your dealership
  • Collections department assessment
  • Opportunity analysis
  • Customized action plan
Royal Reset
We fix it
Starting at $1,250

Collections recovery & stabilization — when collections are off track, we get you back on course.

  • Get collections back on course
  • Leadership + accountability cadence
  • 50% applied to onboarding with a monthly service
The Court
We do it
Starting at $2,500

Fractional collections management. You have the team — we bring the process, leadership, and accountability.

  • You keep your team
  • We bring proven systems + visibility
  • Leadership and accountability
The Crown
We lead it
Starting at $950

Managed collections. You focus on growing the dealership — we'll handle collections.

  • Full managed collections
  • Process, leadership, and execution
  • You focus on the dealership
Royal Recruiter
Collector hiring & training

We find them, hire them, train them. Available as a program add-on.

Royal Review credit

50% of the Royal Review fee is applied to onboarding when you move forward with a monthly service.

THE QOC METHOD

Two perspectives.
One better approach.

We blend leadership and coaching with systems, data, and visibility — so your team collects with confidence.

“Better collections aren't about making more calls. They're about building a better way to collect.”
The Art of Collections
  • Coaching
  • Culture
  • Accountability Conversations
The Science Behind It
  • Technology
  • Data
  • Automations
  • Workflows
THE 4 P's
PEOPLE
Team structure & accountability
PROCESS
Workflows & procedures
PERFORMANCE
KPIs & results
PORTFOLIO
Accounts, segmentation & opportunity
MEET THE FOUNDERS

Two perspectives. One better approach.

CONTACT

Let's talk about your collections.

Tell us what's going on in your department. We'll follow up with next steps.

YOU RECEIVE
  • Onsite visit to your dealership
  • Collections department assessment
  • Opportunity analysis
  • Customized action plan